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Privacy Policy

Privacy Policy

Introduction

Welcome to https://bathroom-plumber-expert.vibereports.co.uk! We are dedicated to maintaining a secure and transparent environment for our users, ensuring their privacy is respected at all times. This comprehensive Privacy Policy outlines how we handle your personal data, adhering to stringent international standards and regulations.

Scope

This policy covers every aspect of our digital presence, including but not limited to:

  • Our official website at https://bathroom-plumber-expert.vibereports.co.uk
  • All associated mobile applications
  • Online services and products offered by us
  • Interactions between users and our digital platforms

Please note that this policy does not extend to third-party websites or services linked from our platform, as they have their own privacy policies which govern data collection and usage.

Processing Activities

This policy comes into effect when you engage in any of the following activities:

  1. Utilize our applications and services as an authorized user
  2. Access or browse through our websites
  3. Communicate with us via email, phone calls, text messages, or newsletters
  4. Provide personal information on our forms or surveys

Personal Data Collection

We collect various categories of personal data to enhance your experience and improve our services:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile pictures.
  2. Payment Information: Securely stored payment details for seamless transactions. This includes cardholder names, card numbers, expiration dates, and CVV codes.
  3. Financial Information: Data related to your financial status or transactions, like bank account information or purchase history.
  4. Purchase Information: Details of products or services you have purchased from us, including order numbers and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, mobile phone numbers, or hardware specifications.
  6. Location Data: Information about your geographical location when using our GPS-enabled services.
  7. Feedback and Reviews: Personal insights, opinions, or feedback provided by you to improve our products and services.
  8. Social Media Information: Details obtained from social media platforms when users choose to log in through these sites.
  9. Product Information: Data related to the products you interact with on our platform, including preferences and browsing history.

We collect this data through multiple channels: user input forms, interactive features, automated tracking technologies (like cookies), and third-party data providers who share personal information under strict agreements.

Cookies Policy

We employ cookies to enhance your experience and provide valuable insights for improvement:

  • Strictly Necessary Cookies: Ensure the basic functionality of our website and applications.
  • Preference Cookies: Remember user preferences, language settings, and customizability choices.
  • Analytics Cookies: Collect data about website usage, enabling us to improve content performance and user experience.

Users have control over non-essential cookies through our in-built Cookie Manager, allowing them to manage their cookie preferences.

Data Retention and Deletion

We adhere to strict data retention policies, keeping personal data only for as long as necessary:

  • Data required for legal compliance or record-keeping is stored until the prescribed retention period expires.
  • Once the purpose of data collection is fulfilled, we securely delete or anonymize your personal information.

Security Measures

Protecting your data is our top priority. We have implemented robust security measures to safeguard your personal information:

  • Encryption: Employs encryption protocols during data transmission and storage to protect against unauthorized access.
  • Secure Third-Party Processing: Engages trusted third-party service providers who adhere to strict data security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or solicit personal information from minors, and we ask that parents supervise their children’s online activities.

Your Data Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  4. Restriction: Limit the use of your personal data for specific purposes.
  5. Portability: Receive your data in a structured, commonly used format.
  6. Objection: Object to processing activities based on legitimate interests or consent.
  7. Non-Discrimination: Ensure that exercising your data rights does not negatively impact your interactions with us.

To exercise these rights or for data-related inquiries, please reach out to our dedicated privacy team via the contact methods provided below.

Changes to Privacy Policy

We reserve the right to update this policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any privacy-related matters, including inquiries, unsubscribe requests, or feedback:

  • Email: [email protected]
  • Postal Address: [Provide Company Address]

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